So we have had an issue in the playback area. Whenever I click on a cue list, it jumps to a different cue list. For instance, We were going to the second song in our service (I.D 3), and it jumped to the third song (I.D 4). I do want to point out the first few times I did think I clicked the wrong cue list, but I am positive that is not the case and have other volunteers experience the same thing. Would really like to figure this out.
This sounds like you might be better off submitting a support ticket.
Exactly which button do you press to play your cues/cuelists?
Are you working with software only or do you have any physical control surfaces?
When you say ID 3 and 4 I assume you mean cuelist number 3 and 4 and not cue number 3 and 4 within a single cuelist?
Please send us a copy of your latest showfle. You can attach it to the support request page.
Please answer these questions in your support ticket.