Vista M1 Not connecting And Shows Caution Arrow in Hardware Manager (Windows, Screen Shots)

We are having a problem with the Vista M1 controller connecting to windows 10. We are experiencing a error when trying to update the driver it seems. I have tried to do use the dongle and vista software on a clean version of windows and I still duplicate

the issue. It seems to only happen when there’s a Windows update. can anybody help me fix this? attached is a screenshot of the error that I see in the hardware in device manager