Is there something specific I am missing for connecting to ArtNet device, in this case, Enttec Strom 8? I have connected universes with the sub of 0 and universe of 0 in Vista and no matter what I try it won’t send DMX to the Enttec. The Enttec ArtNet utility will control the lights, but not Vista.
Both computer and Enttec are on the same subnet. 192.168.2.1 and 192.168.2.2. I can get control with the Vista EX via the ports on the back.
Thanks for the input!
Check Vista to make sure it’s using the Network Interface that you think it is using. In Vista 3, go to File->User Preferences, and look at the Networking tab. Most computers these days have two network interfaces - the WiFi network and the Ethernet network. When I’ve had problems getting Vista to control my Enttec device, and the Enttec software WILL control it, it’s been because Vista is broadcasting over the “other” network adapter instead of the one that my Enttec is on.
I hope that helps!
If your using a Mac turn your WiFi off
Make sure that the Subnet Mask number match on both devices (I assume that is is correct) and, on a Mac, set the router address to be the same as the IP address (192.168.2.1).
Update on getting things fixed.
Jkumorek’s advice solved the problem. It was not using the proper network interface. Just a note, I have been using Vista with the ethernet connected to the Enttec and my wifi connect to another network and everything works fine. Wifi doesn’t seem to be an issue.
Sorry to add to an old thread (I’m not seeing a button to create a new topic) Is it possible to use mac WiFi at the same time? ArtNet is of course via ethernet and selected as the interface in Vista 3 but if wifi is turned on all the lights lose connection even though the wired connection is still selected as the network interface in Vista and the first network in macOS.
Make sure you set the service order in MacOS such that the first priority is Ethernet, then reboot Vista and re-select Ethernet as the primary network.
If those steps don’t work, then yeah you may have to leave Wifi turned off. I have had issues with this in the past even having followed those steps above and I still just leave wifi turned off on that machine. (Better yet, we actually have that mac set up on a separate network that only has sACN/ArtNet on it and no other devices, with no connection to internet. Might be worth considering.)
Not sure what else is running on your particular Mac, (ie. ProPresenter and Vista on same machine) but you may have to consider isolating that machine to not use wifi.
That being said, maybe the Vista support team knows something I don’t and can provide further insight.
Drew
Thanks for the reply. The mac mini is dedicated to only Vista and the ethernet network is ArtNet only and separate from the building network. I was wanting to use the Wifi connection for MIDI triggering of light cues but my mac seems to not respect the network service order.
WiFi pretty much always overrides the ethernet on Macs. There are ways around this but it is very involved. you would be better off using an external access point on the lighting network for this.
This that being said, I would strongly advise you reconsider using that over WiFi at all. Since midi cues are only sent once with no feedback from the receiver any glitch in the wifi will cause them to not work. You will be much better off going ethernet for reliability.
im using danté on a vlan into my lighting Mac for smtp to trigger some cues - will that be a problem?