We are getting a vista error in which the vista program on my windows 10 computer will not work. We had to reboot Windows 10 and the error was still coming up. We pulled the Vista M1 lightboard power cord and plug it back in and the communication between the lightboard and software will work. What is causing this?
We have no idea if you don’t tell us what the error is?
What exactly is the error? Does the Vista application boot at all? I assume it does given that you say your M1 is communicating with the software. Can you upload a photo or, ideally, a short video of the problem.
Submit a support request for this type of question. Answer my questions there.