Vista v2 Dongle Not Connecting in Vista v3

I am running Vista v3 on a PC and the dongle is plugged in but it is not being detected by Vista, is there a driver somewhere that needs to be installed for the dongle?

https://www.sentinelcloud.com/sentineldownloads/

Download and install this version (gui run time for Windows)

Make sure you have full admin privileges on your user account.