DMX value for a channel gets reset to 0

All 10 channels for my Scorpion dual RGB laser product work fine except for the pattern. When changing the value for that channel, the pattern does not actually change and gets reset to 0 after I click away to another tab or page. All other channels work as intended except for this channel. I’ve tried contacting Chauvet about the issue, but they said it was probably an issue with Vista. Thanks

Probably best to fill out a support ticket for this. Be sure to include the show file.