Show file logic error: Serialising Error

Vista software Vista 3 Releases
1

We opened vista today and are getting this error:
Failed to open show C: Users\Axis Proton Desktop\FCS.v3S:
Show file logic error: Serialising Error: Conflicting UUID found in show component. Cant recover!

This is on Windows 10 Pro. Vista3 R4, Build 1762. Almost all our show files, including backups have this same error. There are a few random older files that open, but the majority don’t, including the ones for easter this week and our current HS theater programs.

After clicking the OK it just takes me back to the open show / new show screen.

I did submit an official ticket as well, but wanted to see if anybody here had also experienced this.

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2

Try creating a new show and merging in components one at a time (all fixtures, presets, etc.) I expect you have one item in there that is causing the issue. As you merge things in you should find the component that has the conflict and then work through each item in that component until you find the offender.

1 Like
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Long story, but we ended up getting a new computer. The show files all work great on every other computer. I know that is not a fix per-say, but it got us where we needed to get now. It is a fairly big file so merging would take forever.