FAQ - Vista by Chroma-Q
What happened with Jands Vista?
On June 5th 2018, Chroma-Q acquired the Jands Vista lighting & media control system.
Is Chroma-Q also taking over the software development?
Yes, the software development is now under Chroma-Q but the team behind it remains the same and new developers will join the team to accelerate the process and launch exciting new features.
Will Chroma-Q produce future Vista hardware?
Yes, all future hardware, including the newly announced MV and EX, will be designed and manufactured in Toronto, Canada.
Is there any current Jands Vista product that will be transferred to Chroma-Q?
The UD512 USB to DMX interface cable and DMX dongle licences will be transferred to Chroma-Q.
Will Chroma-Q still honour the Vista 2 licenses sold under Jands?
Yes the new Vista 3 software will work with previous dongles.
What about the hardware warranty?
The “A.C. Group” and its partners will honour the existing manufacturer warranty on Jands Vista products.
What about Support for Vista by Chroma-Q and Jands Vista?
Vista by Chroma-Q products and previous Jands Vista products will be supported through the same network of qualified technicians.
Will the Stage CL be also transferred to Chroma-Q?
No, the Stage CL remains a Jands product
What is the new website for Vista by Chroma-Q?
Initially at launch, certain pages will remain on https://jands.com/vista - e.g. the Vista forum. These will gradually be transferred to, or replaced on, this website.
How can I contact Vista by Chroma-Q?
vistasupport@chroma-q.com