# Vista Showfile Error (Please Respond ASAP)

**URL:** <https://vistaforum.chroma-q.com/t/vista-showfile-error-please-respond-asap/2393>\
**Category:** Vista 3 Releases\
**Created:** [April 2, 2022, 12:31am UTC](https://vistaforum.chroma-q.com/t/vista-showfile-error-please-respond-asap/2393 "2022-04-02T00:31:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Dogo1234](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@Dogo1234](https://vistaforum.chroma-q.com/u/Dogo1234)\
**Post date:** [April 2, 2022, 12:31am UTC](https://vistaforum.chroma-q.com/t/vista-showfile-error-please-respond-asap/2393/1 "2022-04-02T00:31:20Z")

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I get a error saying this:

 ![Screen Shot 2022-04-01 at 8.29.31 PM](https://us1.discourse-cdn.com/flex016/uploads/chroma_q/original/1X/9735f2761599db5621ea34f98a23c95d6ef62c3e.png)  
What can i do to fix this, i have a show in 1 week and i need anything i can get. I have been saving and ejected the USB stick before shutting down so i dont understand why this happens. Any other showfile is working thats on that USB stick but no the one i need. Please let me know on what i can do

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**Author:** ![Robert\_Price](https://sea2.discourse-cdn.com/flex016/user_avatar/vistaforum.chroma-q.com/robert_price/32/621_2.png) [@Robert\_Price](https://vistaforum.chroma-q.com/u/Robert_Price)\
**Post date:** [April 2, 2022, 3:03pm UTC](https://vistaforum.chroma-q.com/t/vista-showfile-error-please-respond-asap/2393/2 "2022-04-02T15:03:50Z")

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For this kind of thing its better to submit a support request

> **[Vista by Chroma-Q support request - Vista by Chroma-Q](https://www.vistabychromaq.com/vista-by-chroma-q-support-request/)**
>
> Vista by Chroma-Q support request Please submit the below information: Please note: many solutions to common technical support requests can be found on our technical bulletins page. (Including dongle (if no license dongle is detected, data...

Attach your showfile and any other useful info