# Cue problem

**URL:** <https://vistaforum.chroma-q.com/t/cue-problem/2351>\
**Category:** How do I ...?\
**Created:** [February 21, 2022, 10:05pm UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351 "2022-02-21T22:05:09Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Fatpanda](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Fatpanda](https://vistaforum.chroma-q.com/u/Fatpanda)\
**Post date:** [February 21, 2022, 10:05pm UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351/1 "2022-02-21T22:05:09Z")

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I have 2 cuelists on my EX console, both made up of 1 cue. Let’s say that one cue is green and the other is blue, and both fade up from 0-100% over 2 seconds. I play the blue cue, and it fades up from 0 to 100%. But when I then hit play on the green cue, there is no fade up, it just comes on at 100%. How can I make it fade up when transitioning from one cue to the other?  
Thank you!

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**Author:** ![jack.moorhouse](https://sea2.discourse-cdn.com/flex016/user_avatar/vistaforum.chroma-q.com/jack.moorhouse/32/439_2.png) [@jack.moorhouse](https://vistaforum.chroma-q.com/u/jack.moorhouse)\
**Post date:** [February 22, 2022, 9:46am UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351/2 "2022-02-22T09:46:01Z")

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I assume you are talking about the same fixtures in both cuelists?  
So list 1 is 1 fixture 100% green, list 2 is the same fixture at 100% blue ?

Some things to check:  
The COLOR time in your cuelists is actually 2s.  
You are not using color wheel or color macro channels? You are using a colormix mechanism ?

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<div class="post-metadata">

**Author:** ![Fatpanda](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Fatpanda](https://vistaforum.chroma-q.com/u/Fatpanda)\
**Post date:** [February 23, 2022, 9:50pm UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351/3 "2022-02-23T21:50:36Z")

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Hi Jack,  
Thanks for the response and yes, you are quite right in your assumptions, and I picked the colours using the HSV picker. The colour time was actually set to  
0s, but changing it to 2s doesn’t totally solve the problem. It produces a smooth transition between the 2 colours, but the second  
colour still doesn’t start from 0%. I can get round this by combining the 2 cues into 1 cuelist with another cue in between, and have this set to turn  
all lights off with a 0.1s up time, but this doesn’t seem like the best way of doing it. Any thoughts?  
Thanks!

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**Author:** ![jack.moorhouse](https://sea2.discourse-cdn.com/flex016/user_avatar/vistaforum.chroma-q.com/jack.moorhouse/32/439_2.png) [@jack.moorhouse](https://vistaforum.chroma-q.com/u/jack.moorhouse)\
**Post date:** [February 24, 2022, 9:40am UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351/4 "2022-02-24T09:40:28Z")

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I am afraid I am not following your example. Can you provide a short video describing what your issue is and a copy of your showfile. I will be able to explain then.

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<div class="post-metadata">

**Author:** ![Fatpanda](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Fatpanda](https://vistaforum.chroma-q.com/u/Fatpanda)\
**Post date:** [February 24, 2022, 11:43am UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351/5 "2022-02-24T11:43:18Z")

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Thanks Jack, I’ll try and get something over to you in the next couple of days

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**Author:** ![jack.moorhouse](https://sea2.discourse-cdn.com/flex016/user_avatar/vistaforum.chroma-q.com/jack.moorhouse/32/439_2.png) [@jack.moorhouse](https://vistaforum.chroma-q.com/u/jack.moorhouse)\
**Post date:** [February 24, 2022, 4:32pm UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351/6 "2022-02-24T16:32:40Z")

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Submit an official support ticket if you can. We see those straight away.

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<div class="post-metadata">

**Author:** ![Fatpanda](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Fatpanda](https://vistaforum.chroma-q.com/u/Fatpanda)\
**Post date:** [February 25, 2022, 10:33am UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351/7 "2022-02-25T10:33:45Z")

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Hi Jack- sorry to be a pain, but could you explain to me how to do that?

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<div class="post-metadata">

**Author:** ![jack.moorhouse](https://sea2.discourse-cdn.com/flex016/user_avatar/vistaforum.chroma-q.com/jack.moorhouse/32/439_2.png) [@jack.moorhouse](https://vistaforum.chroma-q.com/u/jack.moorhouse)\
**Post date:** [February 25, 2022, 10:48am UTC](https://vistaforum.chroma-q.com/t/cue-problem/2351/8 "2022-02-25T10:48:58Z")

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Sure.  
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